Legal
What your agency and your members agree to, and how we handle data. We keep a record of which version each person accepted.
For agencies
Terms of Service
Your content, your data, fees, and what EMS Matrix is and isn't.
Effective October 10, 2026
Read →For crew using the app
Member Terms of Use
Accepted at first sign-in.
Effective October 10, 2026
Read →For everyone
Privacy Policy
What we collect, why, who we share it with, your choices.
Effective October 10, 2026
Read →For everyone
Subprocessors
The companies that help run EMS Matrix.
Effective October 10, 2026
Read →For everyone
Security & Data Practices
How data is stored, protected and accessed.
Read →Questions: support@emsmatrix.com